Overview
Introflow is a patient outreach and campaign management platform built for recruitment teams. It helps teams create, automate, and manage outreach campaigns across SMS, email, and calls from one place. From launching a new campaign to tracking patient responses and enrollment progress, the platform gives teams a clear view of how every campaign is performing and where patient engagement is dropping off.
Timeline
Services
Platform
Problem
Most outreach workflows in healthcare recruitment still depend heavily on manual coordination. Teams often switch between spreadsheets, calling tools, emails, and messaging platforms just to manage a single campaign. Tracking which patients were contacted, who responded, or which stage they are stuck in becomes difficult as campaigns scale. This not only slows down outreach efforts but also leads to inconsistent follow-ups and lower patient enrollment efficiency.
Outcomes
We designed Introflow as a centralized outreach system where teams can create and run multi-channel campaigns with much less manual effort. Teams can automate outreach flows, build reusable templates, track campaign performance in real time, and monitor patient activity at every stage from a single dashboard. The experience was designed to make campaign management operationally simple while giving teams better visibility into engagement and recruitment progress.
